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Choose a trigger
A trigger is the event that starts your Zap—like a "Call Action Item Created" from Aircall.
Add your action
An action happens after the trigger—such as "Assign Task Template List" in Clio.
You’re connected!
Zapier seamlessly connects Aircall and Clio, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Call Action Item CreatedTriggers when a call action item is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent EndedTriggers when an AI virtual agent ends a call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent StartedTriggers when an AI virtual agent starts handling a call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Declined by AgentTriggers when a call declined by agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call CommentedTriggers when a call is commented, either by Agents from their Aircall Phone, or via the Public API.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call CreatedTriggers when a call started.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transferred ExternallyTriggers when a call is transferred externally.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call IVR Option SelectedTriggers when call IVR option is selected.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Sentiment CreatedTriggers when sentiment analysis is generated for a call and indicates customer’s sentiment/mood on the call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transferred InternallyTriggers when a call is transferred internally.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Voicemail LeftTriggers when ~30sec after calls end if a voicemail is present.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact DeletedTriggers when a contact is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Custom Summary Result CreatedTriggers when custom summary result is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message ReceivedTriggers when a new message is received to Aircall accounts.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message Status UpdatedTriggers when the message from Aircall accounts has an updated status.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Number DeletedTriggers when a number is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Playbook Result UpdatedTriggers when a playbook result is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transcription CreatedTriggers when a call transcription is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User ConnectedTriggers when a user becomes online.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User DeletedTriggers when a user is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User OpenedTriggers when a user becomes available according to their working hours.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Call IDRequired
- Tag IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- First Name
- Last Name
- Company Name
- Information
- Phone Number LabelRequired
- Phone NumberRequired
- Email Label
- Email Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- EmailRequired
- First NameRequired
- Last NameRequired
- Availability Status
- Role Ids
- Wrap Up Time
- Inviter User Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
- Title TextRequired
- Title Link
- Short Text 1 Label
- Short Text 1 Text
- Short Text 1 Link
- Short Text 2 Label
- Short Text 2 Text
- Short Text 2 Link
- User Card Label
- User Card User ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
- User ID
- Team ID
- Phone Number
- Dispatching Strategy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact IDRequired
- First Name
- Last Name
- Company Name
- Information
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- First Name
- Last Name
- Availability Status
- Substatus
- Role Ids
- Wrap Up Time
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app- User idRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Call IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app
New BillTriggers when a new bill is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New Calendar EntryTriggers when a new calendar entry is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New MatterTriggers when a new matter is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New Matter NoteTriggers when a new matter note is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
Task Status UpdatedTriggers when the status of a task has changed.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Clio Contact ID #Required
- Company Name
- Email Address
- Street
- City
- Province
- Postal Code
- Country
- Website
- Phone Number
- Instant Messenger
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Matter
- Date of Communication
- SubjectRequired
- BodyRequired
- Type of CommunicationRequired
- Type of Recipient
- Type of Sender
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Expense Category
- Description
- DateRequired
- Price
- Matter
- Matter Note
- User
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ClientRequired
- Group
- Client Reference
- Matter DescriptionRequired
- Practice Area
- Originating Attorney ID#
- Responsible Attorney ID#
- Pending Date
- Open Date
- Close Date
- Location
- Status
- Billable
- Status
- Due At
- Destroy?
- Budget
- Include Expenses?
- Notification Threshold
- Notify Users?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Prefix
- First nameRequired
- Middle name
- Last nameRequired
- Title
- Date of Birth
- Street
- City
- Province
- Postal Code
- Country
- Email Address
- Website
- Phone Number
- Instant Messenger
- Company
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Activity Category
- Description
- DateRequired
- Time
- Price
- Matter
- Matter Note
- User
- Non-Billable
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- MatterRequired
- Client
- Client Reference
- Matter Description
- Practice Area
- Originating Attorney ID#
- Responsible Attorney ID#
- Pending Date
- Open Date
- Close Date
- Location
- Status
- Billable
- Status
- Due At
- Destroy?
- Budget
- Include Expenses?
- Notification Threshold
- Notify Users?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- DocumentRequired
- MatterRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Invoice_number
- Matter_id
- Client_id
ActionThis is an event a Zap performs.SearchFind existing data in your app
Find Contact by Custom FieldFind newest contact by custom field.
ActionThis is an event a Zap performs.SearchFind existing data in your app- Client EmailRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search Type
- Search ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search Type
- Search ValueRequired
- Company NameRequired
- Email Address
- Street
- City
- Province
- Postal Code
- Country
- Website
- Phone Number
- Instant Messenger
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search Type
- Search ValueRequired
- Prefix
- First nameRequired
- Middle name
- Last nameRequired
- Title
- Date of Birth
- Street
- City
- Province
- Postal Code
- Country
- Email Address
- Website
- Phone Number
- Instant Messenger
- Company
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
AI Insights CreatedTriggers when AI Insights of a call including call summary and key topics of the converstation are created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent EscalatedTriggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent SummaryTriggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call AnsweredTriggers when a call answered.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Assets GeneratedTriggers when call recording or voicemail link is available.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call EndedTriggers when a call is ended.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call on HoldTriggers when a call is on hold.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Ringing on AgentTriggers when a call ringed to a specific agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call TaggedTriggers when a call is tagged.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call UnholdTriggers when a call was unhold.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact CreatedTriggers when a contact is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact UpdatedTriggers when a contact is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Custom Summary Result UpdatedTriggers when custom summary result is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message SentTriggers when a new message is sent from Aircall accounts.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Number CreatedTriggers when a number is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Playbook Result GeneratedTriggers when a playbook result is generated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Realtime Transcription Utterances ReceivedTriggers when a realtime transcription utterances is received.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User ClosedTriggers when a user becomes unavailable according to their working hours.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User CreatedTriggers when a user is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User DisconnectedTriggers when a user goes offline.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Call IDRequired
- CommentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
- ToRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Number IdRequired
- ToRequired
- BodyRequired
- Agent Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
- Number IdRequired
- ToRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Number IDRequired
- Name
- Live Recording Activated
- Priority
- Welcome Message URL
- Waiting Music URL
- IVR Message URL
- Voicemail Message URL
- After Hours Message URL
- Ringing Tone URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- OrderRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Contact IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IdRequired
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
- Direction
- User ID
- Phone Number
- Tags
- Fetch Contact
- Fetch Short URLs
- Fetch Call Timeline
ActionThis is an event a Zap performs.SearchFind existing data in your app
New ActivityTriggers when a new activity is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Bill State UpdatedTriggers when the state of a bill has changed.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New CommunicationTriggers when a new communication is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New DocumentTriggers when a new document is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New TaskTriggers when a new task is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Matter IDRequired
- Task Template ListRequired
- Notify AssigneesRequired
- Due At
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SummaryRequired
- Description
- Location
- Starts at:Required
- Ends at:Required
- All Day Event
- Send Email Notification
- CalendarRequired
- Contact Attendee
- Matter
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Company NameRequired
- Email Address
- Street
- City
- Province
- Postal Code
- Country
- Website
- Phone Number
- Instant Messenger
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- MatterRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Note SubjectRequired
- Note DetailRequired
- MatterRequired
- Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- DescriptionRequired
- Type of AssigneeRequired
- Matter
- Task Due Date
- Task Priority
- Task Status
- Notify Assignee
- Notify Completion
- Statute of Limitations
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Clio Contact ID #Required
- Prefix
- First name
- Middle name
- Last name
- Title
- Date of Birth
- Email Address
- Street
- City
- Province
- Postal Code
- Country
- Website
- Phone Number
- Instant Messenger
- Company
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Task IDRequired
- Name
- Description
- Type of AssigneeRequired
- Matter
- Task Due Date
- Task Priority
- Task Status
- Notify Completion
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search Type
- Search ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search Type
- Search ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
Find Matter by Custom FieldFind newest matter by custom field.
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search Type
- Search ValueRequired
- ClientRequired
- Group
- Client Reference
- Matter DescriptionRequired
- Practice Area
- Originating Attorney ID#
- Responsible Attorney ID#
- Pending Date
- Open Date
- Close Date
- Location
- Status
- Billable
- Status
- Due At
- Destroy?
- Budget
- Include Expenses?
- Notification Threshold
- Notify Users?
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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