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Choose a Trigger

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Document Created" from AdminPulse.

Add your action

An action happens after the trigger—such as "Add Notes to a Ticket" in Freshdesk.

You’re connected!

Zapier seamlessly connects AdminPulse and Freshdesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Document Created
Triggers when a document is created in AdminPulse.
Trigger
Instant
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Registration Created
Triggers when a registration is created in AdminPulse.
Trigger
Instant
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- CRM types
- Relation types
Trigger
Instant
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Task Created
Triggers when a task is created in AdminPulse.
Trigger
Instant
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- File
  Required
- DocumentType
  Required
- CreationDate
- DocumentDate
- RelationIdentifier
- Tags (semicolon delimited)
- Signed
Action
Write

- Interaction ID
  Required
- File
  Required
- File Name
  Required
- Document Type
Action
Write
- Registration date
  Required
- Relation APR Code (This field has to contain the APR Code, it will be extracted from the text if other info is also in place.)
  Required
- User e-mail (If empty uses the user connected through Zapier)
- Resource identifier
  Required
- Time from
  Required
- Time to
  Required
- Remark internal
- Remark invoice
Action
Write

- Relation ID
  Required
- Street
  Required
- Number
  Required
- Box
- Zip code
  Required
- City
  Required
- Country code (2 letter ISO format, for example BE)
  Required
- Main address
Action
Write
- Relation ID
  Required
- E-mail address
  Required
- Remark
- Main e-mail address
Action
Write
- Relation ID
  Required
- URL
  Required
- Website type
  Required
Action
Write
- Relation APR Code (This field has to contain the APR Code, it will be extracted from the text if other info is also in place.)
  Required
- Name
  Required
- Remark
- Deadline
  Required
Action
Write
- Task
  Required
- Subtask
  Required
- Status
  Required
- Relation
  Required
- Deadline
- Is blocked
- Inapplicable
Action
Write
- Page
- Page Size
- Search Criteria
Action
Search
New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

Document Updated
Triggers when a document is updated in AdminPulse.
Trigger
Instant
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Registration Updated
Triggers when a registration is updated in AdminPulse.
Trigger
Instant
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- CRM types
- Relation types
- Fields to watch for changes
Trigger
Instant
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Task Updated
Triggers when a task is updated in AdminPulse.
Trigger
Instant
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- From Email
  Required
- To Emails (comma delimited)
  Required
- CC Emails (comma delimited)
- Subject
  Required
- Body
  Required
- Internet Message Id
  Required
- Attachments
Action
Write
- Title
  Required
- Description
  Required
- Relation Identifier
  Required
- Interaction Type
  Required
- Date (ddMMyyyy)
  Required
- Time (HH:mm)
  Required
- File
- File Name
- Document Type
Action
Write
- Relation APR Code (This field has to contain the APR Code, it will be extracted from the text if other info is also in place.)
  Required
- Tag
Action
Write
- Relation type
  Required
- Crm Type
  Required
- Name
  Required
- First name (not for companies)
- Infix
- Commercial name
- National number (not for companies)
- Enterprise number (not for natural persons)
- Legal form (not for natural persons)
- Legal form XBRL code (not for natural persons)
- Birth date (ddMMyyyy, not for companies)
- Country 2-letter code
  Required
- Language
- Website
- Telephone number
- Mobile phone number
- Email
- Tags
- End fiscal year (ddMMyyyy)
- LEI code
- LEI expiry date (ddMMyyyy)
- Publication number
- Last UBO onine since date (ddMMyyyy)
- Foundation date (ddMMyyyy)
- Foundation notification date (ddMMyyyy)
- Publication date (ddMMyyyy)
- Identification remark
- Legal remark
- Compliance remark
- Fiscal remark
- Code
- Address - Street
- Address - Additional info
- Address - Number
- Address - Box
- Address - City
- Address - Zip code
- Address - Country 2-letter code
- Number of employees
- Payment method
- Handling level
- Handling level clarification
- Accounting relation code
- Social secretariat
- Social secretariat identifier
- Social security fund
- Social security identifier
- Jurisdiction
- Sector
- Rsz number
- E-mail address or user id for Associate
- E-mail address or user id for Responsible
- E-mail address or user id for Assistant
- E-mail address or user id for Backup Assistant
- E-mail address or user id for billing user
- E-mail address or user id for senior user
- Subscribed capital
- Paid up capital
- Relation group
- Politically exposed person
- ID card expiry date (ddMMyyyy)
- VAT periodicity
- AML Risk level
- AML finalization date (ddMMyyyy)
- AML expiration date (ddMMyyyy)
- Liquidation date (ddMMyyyy)
- Total number of shares
- Total number of voting rights
- Number number of unknown shares
- Number number of unknown voting rights
- Share register
Action
Write
- Relation ID
  Required
- Name
- First name (not for companies)
- Infix
- Commercial name
- Birth date (ddMMyyyy)
- Website
- Telephone number
- Mobile phone number
- Email
- Tags
- End fiscal year (ddMMyyyy)
- LEI code
- LEI expiry date (ddMMyyyy)
- Publication number
- Last UBO onine since date (ddMMyyyy)
- Foundation date (ddMMyyyy)
- Foundation notification date (ddMMyyyy)
- Publication date (ddMMyyyy)
- Identification remark
- Legal remark
- Compliance remark
- Fiscal remark
- Code
- Address - Street
- Address - Additional info
- Address - Number
- Address - Box
- Address - City
- Address - Zip code
- Address - Country 2-letter code
- number of employees
- Payment method
- Handling level
- Handling level clarification
- Accounting relation code
- Social secretariat
- Social secretariat identifier
- Social security fund
- Social security identifier
- Jurisdiction (RPR)
- Sector
- Rsz number
- E-mail address or user id for associate
- E-mail address or user id for responsible
- E-mail address or user id for assistant
- E-mail address or user id for backup assistant
- E-mail address or user id for billing user
- E-mail address or user id for senior user
- Subscribed capital
- Paid up capital
- Relation group
- Politically exposed person
- ID card expiry date (ddMMyyyy)
- VAT periodicity
- AML Risk level
- AML finalization date (ddMMyyyy)
- AML expiration date (ddMMyyyy)
- Liquidation date (ddMMyyyy)
- Total number of shares
- Total number of voting rights
- Number number of unknown shares
- Number number of unknown voting rights
- Share register
Action
Write
- Task template
  Required
- Relation APR Code (This field has to contain the APR Code, it will be extracted from the text if other info is also in place.)
  Required
- Remark
- Deadline
  Required
- Tags (semicolon delimited)
Action
Write
- Task ID
  Required
- Name
- Assigned user
- Status
- Is blocked
- Inapplicable
- Deadline
- Remark
- Tags
Action
Write
- Page
- Page Size
- Search Criteria
- CRM Type
- Type
- Types
- Include Inactive
- With Tags
- Without Tags
- Phone
- Business Number
- VAT Number
- National ID Number
- RSIN Number
- KVK Number
- Loonheffingen Number
- Omzetbelasting Number
- BSN Number
- Selfbooker
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

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Connect AdminPulse and Freshdesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Freshdesk on the Zapier blog

Make work flow with AI

Level up your AdminPulse to Freshdesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About AdminPulse

AdminPulse is the online office management software for accountants, bookkeepers and auditors

HelpHelp

Related categories

Accounting

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

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Connect AdminPulse and Freshdesk to power AI-driven automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect AdminPulse and Freshdesk to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Freshdesk on the Zapier blog

Simplify customer support with Zapier's Freshdesk integration

Make work flow with AI

Connect AdminPulse to Freshdesk on the world's largest no-code automation platform