Get new policy devices in Addigy and create tickets in Syncro
Ensure seamless operation management with this workflow. When policy devices are fetched in the Addigy platform, it instantly creates a ticket in Syncro. This smooth process not only keeps your issue tracking in Syncro up-to-date but also maximizes efficiency by reducing manual data entry. Stay organized and proactive in handling your IT needs with this Addigy to Syncro workflow.
Ensure seamless operation management with this workflow. When policy devices are fetched in the Addigy platform, it instantly creates a ticket in Syncro. This smooth process not only keeps your issue tracking in Syncro up-to-date but also maximizes efficiency by reducing manual data entry. Stay organized and proactive in handling your IT needs with this Addigy to Syncro workflow.
- When this happens...

Get Policy DevicesList devices in policy
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this!

Create TicketCreates a Ticket in your Syncro account.
ActionWriteCreate a new record or update an existing record in your app.
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Get Devices
List of Devices in the Organization
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
Get Applications
Get map of installed applications per device.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
Get Policies
Get list of policies for the organization.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
Get Public Software
Returns a list of all public software items.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planpageRequired
per pageRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
System Event (Newest Events)
Triggers, when a Dashboard > Events call, is made.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planBase IdentifierRequired
versionRequired
Installation Script
condition
Remove Script
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
usernameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
pinRequired
phone number
message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
urlRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
App AnalyticsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
Data RoamingRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.diagnostic submissionRequired
agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.personal hotspotRequired
agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
New Invoice
Triggers when a new invoice is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New RMM Alert
Triggers when an RMM Alert is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Ticket Resolved
Triggers when a Ticket is marked "Resolved".
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Appointment SubjectRequired
Appointment Starts AtRequired
Appointment Ends AtRequired
Appointment Description
Appointment Location Type
Appointment Location
Ticket ID
Appointment Owner
Additional Attendees
All Day
Customer ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Business Name
Email Address
Phone Number
Mobile Phone
Street Address (Line 1)
Address Line 2
City
State/County
Zip/Postal Code
Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Business Name
Email Address
Phone Number
Mobile Phone
Street Address (Line 1)
City
State/County
Zip/Postal Code
Ticket Subject
Ticket Description
Ticket Issue Type
Location ID
Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IDRequired
Start AtRequired
Ends AtRequired
User IDRequired
Notes
Product ID
Comment ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
Contact Name
Customer ID
Address Line 1
Address Line 2
Address City
Address State
Address Zip/Postal Code
Contact Email
Contact Phone
Contact Title
Contact Mobile Phone
Contact Notes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IDRequired
Custom Field Ticket Type ID
Ticket Number
Ticket Subject
Due Date
Location ID
Problem Type
Ticket Status
Assigned User ID
Ticket Priority
Contact ID
Ticket SLA ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.

Get All Custom Software
Returns all Custom Software created by the organization
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
Get Profiles
Get list of profiles for the organization. If instruction_id is passed as GET parameter, returns only that instruction.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
Online Devices
Get devices currently online for the organization.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
System Event (Oldest Events)
Triggers, when a Dashboard > Events call, is made.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planAgent IDRequired
Policy IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Policy NameRequired
Parent Id
Icon
Color
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
messageRequired
phone number
footnote
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
install actionRequired
product keyRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Agent IDsRequired
CommandRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.bluetoothRequired
agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
Device NameRequired
Host NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Passcode Lock Grace PeriodRequired
agent idRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
voice roamingRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.agent idRequired
destination name
destination device id
password
scan time
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
New Customer
Triggers when you create a customer.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New Payment
Triggers when a payment is made.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New Ticket
Triggers when a Ticket is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Ticket Status Changed
Triggers when a Ticket status is changed.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Customer IDRequired
Contact NameRequired
Address Line 1
Address Line 2
City
State
Zip/Postal Code
Contact Email
Phone Number
Mobile Phone
Contact Notes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer IDRequired
Estimate DateRequired
Estimate Note
Estimate StatusRequired
Ticket ID
Estimate Location ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer Phone or EmailRequired
Ticket SubjectRequired
Issue TypeRequired
Ticket Status
Ticket Initial Issue
Ticket Initial Issue Subject
Location ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Phone NumberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer IDRequired
Business Name
First Name
Last Name
Customer Email
Phone
Mobile
Address Line 1
Address Line 2
City
State
Zip/Postal Code
Customer Notes
SMS Service Enabled
Opt Out
No Email - Of Any Kind
Receive Billing Emails
Receive Marketing Emails
Receive Report Emails
Referred By
Referred by Customer ID
Tax Rate ID
Notification Email
Additional Invoice CC Email Addresses
Invoice Terms ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Query
ActionThis is an event a Zap performs.SearchFind existing data in your app
