ActiveCampaign + Freshdesk
Add notes to Freshdesk tickets when ActiveCampaign contacts are new or updated
Keep your support team informed by updating Freshdesk ticket notes with new or updated contact details from ActiveCampaign. With this workflow, whenever a contact is created or updated in ActiveCampaign, their information will be seamlessly added to a specified Freshdesk ticket note. Stay organized and save time by ensuring your team has quick access to up-to-date customer information whenever they need it.
Keep your support team informed by updating Freshdesk ticket notes with new or updated contact details from ActiveCampaign. With this workflow, whenever a contact is created or updated in ActiveCampaign, their information will be seamlessly added to a specified Freshdesk ticket note. Stay organized and save time by ensuring your team has quick access to up-to-date customer information whenever they need it.
- When this happens...New or Updated Contact
Triggers when a new contact is added or existing contact's details are updated.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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Custom ObjectRequired
Trigger EventsRequired
Try ItTask Type (Optional)
Try ItNew Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Try ItListRequired
Try It