ActiveCampaign + Freshdesk

Add notes to ActiveCampaign contacts when new tickets are created in Freshdesk

Keep your customer information up-to-date and avoid manual data entry using this workflow. When a new ticket is created in Freshdesk, a related note is immediately added to the respective contact in ActiveCampaign. This allows your sales or marketing teams to remain informed and respond accurately, promoting smoother interactions and enhanced customer service.

Keep your customer information up-to-date and avoid manual data entry using this workflow. When a new ticket is created in Freshdesk, a related note is immediately added to the respective contact in ActiveCampaign. This allows your sales or marketing teams to remain informed and respond accurately, promoting smoother interactions and enhanced customer service.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    ActiveCampaignActiveCampaign
    Add Contact Note

    Adds new contact note.

    ActionWrite
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Supported triggers and actions

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