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ActiveCampaign + Freshdesk

Create or update ActiveCampaign contacts for new Freshdesk contacts

Effortlessly manage contacts across your Freshdesk and ActiveCampaign platforms with this seamless workflow. Whenever you add a new contact in Freshdesk, it will instantly create or update the contact in your ActiveCampaign account. This integration saves time and ensures consistency in your contact information across both systems.

Effortlessly manage contacts across your Freshdesk and ActiveCampaign platforms with this seamless workflow. Whenever you add a new contact in Freshdesk, it will instantly create or update the contact in your ActiveCampaign account. This integration saves time and ensures consistency in your contact information across both systems.

  1. When this happens...
    FreshdeskFreshdesk
    New Contact

    Triggers when a new customer is created.

    TriggerInstant
  2. automatically do this!
    ActiveCampaignActiveCampaign
    Create or Update Contact

    Creates a new contact, or updates an existing contact.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
activecampaign logo
activecampaign logo

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.
Help

Related categories

  • Marketing Automation

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freshdesk logo
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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