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Act-On + Delighted

Update or create Act-On contacts for new Delighted responses

Effortlessly keep your Act-On contact list up-to-date with feedback from Delighted surveys. With this workflow, whenever a new response is submitted in Delighted, it automatically updates or creates a contact in Act-On based on their email address. Stay informed about your customers' experience and ensure your marketing efforts are always directed at the right audience.

Effortlessly keep your Act-On contact list up-to-date with feedback from Delighted surveys. With this workflow, whenever a new response is submitted in Delighted, it automatically updates or creates a contact in Act-On based on their email address. Stay informed about your customers' experience and ensure your marketing efforts are always directed at the right audience.

  1. When this happens...
    DelightedDelighted
    New Response

    Triggers when a new response is received in this Delighted Project.

    TriggerScheduled
  2. automatically do this!
    Act-OnAct-On
    Update or Create Contact (By Email Address)

    Updates an existing contact or creates one if not found in a target list. A contact is identified by their email address.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Delighted triggers, actions, and search

    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Scheduled
    Try It
    • Person ID

    • EmailRequired

    • Phone Number

    • Name

    • Properties

    Action
    Write
    • EmailRequired

    • Name

    • Last Sent At

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
  • Delighted triggers, actions, and search

    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Scheduled
    Try It
    • Person ID

    • Email

    • Phone NumberRequired

    • Name

    • Properties

    Action
    Write
    • Person IDRequired

    • Created At

    • ScoreRequired

    • Comment

    • Properties

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
act-on logo
act-on logo

About Act-On

Act-On's growth marketing platform enables marketers to grow their business, deliver exceptional brand experiences, and drive customer engagement with their offerings across the customer life cycle-for every customer, every time.
Learn moreHelp

Related categories

  • Marketing Automation

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delighted logo
delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.

Related categories

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Zapier Interfaces integrationsZapier Interfaces integrations

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier