Abby Connect + Microsoft Teams

Send new Abby Connect receptionist messages to Microsoft Teams channel

When a new message is received in Abby Connect, this workflow ensures you never miss important communication by instantly sending a channel message in Microsoft Teams. This automation brings together two vital communication platforms, streamlining receptionist messages efficiently into your team channel. Stay on top of every message and enhance your team's communication dynamics.

When this happens...
New Receptionist Message
Triggers when a new Receptionist Message is created.
TriggerPolling
automatically do this!
Send Channel Message
Sends a message to an existing channel.
ActionWrite

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Supported triggers and actions

New Call Record
Triggers when a new Call Record is created.
Trigger
Polling
Try It
New Receptionist Message
Triggers when a new Receptionist Message is created.
Trigger
Polling
Try It
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- TeamRequired
- ChannelRequired
Trigger
Polling
Try It

- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
Action
Write
- Team Member(s)Required
- Message Text Format
- Message TextRequired
Action
Write

- TeamRequired
- Channel NameRequired
- Description
Action
Write
- TeamRequired
- Public ChannelRequired
- Message TextRequired
- Message Text Format
Action
Write
- ChatRequired
- Message Text Format
- Message TextRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
Action
Search
- Chat IDRequired
- Message IDRequired
Action
Search
- TeamRequired
- Channel NameRequired
- Include Archived Channels
Action
Search

New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- TeamRequired
Trigger
Polling
Try It
- ChatRequired
- Exclude messages by you?
Trigger
Polling
Try It
- TeamRequired
Trigger
Polling
Try It
- TeamRequired
- ChannelRequired
Trigger
Polling
Try It
- Team MemberRequired
Action
Write
- ChatRequired
- MessageRequired
- Message TextRequired
- Message Text Format
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
- Message Text Format
- Reply ContentRequired
Action
Write
- TeamRequired
- ChannelRequired
- Message TextRequired
- Message Text Format
Action
Write
- Send ToRequired
- Message Text (Optional)
- Card TypeRequired
Action
Write
- TeamRequired
- Channel IDRequired
Action
Search
- Chat IDRequired
Action
Search
- Search byRequired
Action
Search

About Abby Connect

Abby Connect helps small businesses grow and stay connected with potential clients and customers 24/7/365 with live phone answering and chat messaging services.

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more

Abby Connect + Microsoft Teams

Send new Abby Connect receptionist messages to Microsoft Teams channel

Supported triggers and actions

New Call Record

New Receptionist Message

New Channel Mention

New Chat

New Channel Message

Create Channel

Create Chat and Send Message

Create Private Channel

Send Bot Message

Send Chat Message

API Request (Beta)

Get Channel Message

Get Chat Message

Find Public Channels

New Chat

New Channel

New Chat Message

New Team Member

New Reply to Message

Create One-on-One Chat

Edit Chat Message

Reply to Channel Message

Send Channel Message

Send Message with Card

Get Channel by ID

Get Chat by ID

Find Team Member

About Abby Connect

Related categories

Similar apps

Zapier Interfaces

About Microsoft Teams

Related categories

Similar apps

Slack

Chatwork

Rocket.Chat