Google Sheets + Intercom + Amazon Bedrock
Extract sentiment and topics from Intercom chats with Amazon Bedrock and log to Google Sheets
Understand customer conversations at scale without manual effort. Amazon Bedrock analyzes each new Intercom conversation for sentiment and topic, then structures the insights into a Google Sheet so you can track patterns and improve customer experience over time.
Understand customer conversations at scale without manual effort. Amazon Bedrock analyzes each new Intercom conversation for sentiment and topic, then structures the insights into a Google Sheet so you can track patterns and improve customer experience over time.
- When this happens...New Conversation
Triggers when a new Conversation is created by a User in Intercom.
- automatically do this...Converse
Sends a message to a model and gets a response.
- then do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
- Free forever for core features
- 14 day trial for premium features & apps
About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
