Support Board MCP

Customer Support

Use Support Board MCP to take action in your AI tools

Use Zapier Agents for a quick no-code setup, or connect to any AI environment with the Zapier MCP server.

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Add note in Support Board

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Add Note

Supported actions

Add Note

Adds a new note to a conversation.

Add User

Create a new user in Support Board.

Delete Note

Deletes a note from a conversation.

Delete User

Deletes a user and all linked conversations and messages.

Delete Users

Deletes multiple users and all linked conversations and messages.

Dialogflow Message

Sends a message to Dialogflow and add the Dialogflow response to an existing conversation as a new message.

Direct Message

Sends a direct chat message. Details at https://board.support/docs/#direct-messages .

Get Agents in Conversation

Returns an array with all the agents with at least one message in the conversation.

Use Support Board MCP with any AI assistant

Zapier Support Board MCP lets you connect Support Board's actions with any AI tool that supports MCP, all without managing integrations or writing glue code. It's built for developers who want flexibility without complexity.

Step 1: Generate your secure MCP URL

Get your unique, dynamic MCP server URL instantly. This endpoint securely connects your AI assistant to Zapier's vast integration network.

Step 2: Choose your Zapier Actions

Customize the specific actions your AI assistant can perform within Support Board. Select and scope actions to align with your Support Board workflows.

Step 3: Connect with your tool of choice

Integrate your AI Assistant seamlessly using your generated MCP endpoint, enabling your AI Assistant to execute real-world tasks securely and reliably.

Introducing the Zapier MCP integration

Why developers love Zapier MCP

No need to build or host your own APIs
Connect once, access 30,000+ Zapier actions
Secure, scoped access by default
Works across your favorite dev tools

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Slack

Team Chat

Google Docs

Documents, Google

Perfex CRM

CRM (Customer Relationship Management)

Microsoft Teams

Microsoft, Team Chat

ChatGPT (OpenAI)

AI Assistants

WhatsApp Notifications

Communication, Notifications, Phone & SMS

Slack

Team Chat

Google Docs

Documents, Google

Perfex CRM

CRM (Customer Relationship Management)

Microsoft Teams

Microsoft, Team Chat

ChatGPT (OpenAI)

AI Assistants

WhatsApp Notifications

Communication, Notifications, Phone & SMS

Facebook Messenger

Facebook, Social Media Marketing

Google Sheets

Google, Spreadsheets

SureCart

eCommerce

Frequently Asked Questions

What is MCP?

Model Context Protocol allows your AI apps to securely interact with tools. Zapier MCP connects you to Zapier's vast ecosystem of 8,000+ integrations.

Is MCP Secure?

Yes, MCP endpoints include built-in authentication for secure, reliable connections.

How much does Zapier MCP cost?

Zapier MCP is available to all accounts. One MCP tool call uses 2 tasks from your plan's quota.
Find the right Zapier plan

Can I use Zapier MCP with any AI platform?

Zapier MCP seamlessly integrates with platforms like Cursor, Claude, or any other app that supports MCPs.

Can I build on Zapier MCP as a developer?

Absolutely! Zapier MCP lets developers bring Zapier's 30,000+ Searches and Actions into their apps.
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How quickly can I get started?

You can set up your MCP endpoint and start running Actions in minutes.

How can I get a higher quota?

Zapier MCP is available to all accounts. One MCP tool call uses 2 tasks from your plan's quota. You can see your task usage by logging into your Zapier MCP account, and add tasks to your plan anytime.
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Can I use Zapier MCP with my Zapier Enterprise account?

Not out of the box. Zapier MCP doesn't currently support app and action restrictions that may be in place on an Enterprise account. If you're on an Enterprise plan and would like to use Zapier MCP, please reach out to us.