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Request Tracker (RT) MCP

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Use Request Tracker (RT) MCP to take action in your AI tools

Use Zapier Agents for a quick no-code setup, or connect to any AI environment with the Zapier MCP server.

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Learn more about Zapier MCP
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Comment on a ticket in Request Tracker (RT)
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Request Tracker (RT) logoComment on a Ticket

Supported actions

Request Tracker (RT) logo

Comment on a Ticket

Add an internal comment to a ticket and send to any internal watchers.

Request Tracker (RT) logo

Create Ticket

Create a new ticket in Request Tracker.

Request Tracker (RT) logo

Reply to a Ticket

Reply to the requestor and any internal or external watchers of a ticket.

Request Tracker (RT) logo

Update Custom Field

Updates a custom field on a ticket

Request Tracker (RT) logo

Update Custom Role

Updates a custom role on a ticket

Request Tracker (RT) logo

Update Ticket Due Date

Update the due date of a ticket.

Request Tracker (RT) logo

Update Ticket Status

Update the status of a ticket.

Request Tracker (RT) logo

Update Ticket Subject

Update the subject of a ticket.

Use Request Tracker (RT) MCP with any AI assistant

Zapier Request Tracker (RT) MCP lets you connect Request Tracker (RT)'s actions with any AI tool that supports MCP, all without managing integrations or writing glue code. It's built for developers who want flexibility without complexity.

Step 1: Generate your secure MCP URL

Get your unique, dynamic MCP server URL instantly. This endpoint securely connects your AI assistant to Zapier's vast integration network.

Step 2: Choose your Zapier Actions

Customize the specific actions your AI assistant can perform within Request Tracker (RT). Select and scope actions to align with your Request Tracker (RT) workflows.

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Step 3: Connect with your tool of choice

Integrate your AI Assistant seamlessly using your generated MCP endpoint, enabling your AI Assistant to execute real-world tasks securely and reliably.

Introducing the Zapier MCP integration

Why developers love Zapier MCP

  • No need to build or host your own APIs
  • Connect once, access 30,000+ Zapier actions
  • Secure, scoped access by default
  • Works across your favorite dev tools

Other apps that integrate with Zapier MCP

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Social Media Marketing
Integrate Slack with Request Tracker (RT)Integrate Slack with Request Tracker (RT)
Slack
Team Chat
Integrate Google Sheets with Request Tracker (RT)Integrate Google Sheets with Request Tracker (RT)
Google Sheets
Google, Spreadsheets
Integrate Asana with Request Tracker (RT)Integrate Asana with Request Tracker (RT)
Asana
Project Management
Integrate Terminal49 with Request Tracker (RT)Integrate Terminal49 with Request Tracker (RT)
Terminal49
eCommerce
Integrate QuickBooks Online with Request Tracker (RT)Integrate QuickBooks Online with Request Tracker (RT)
QuickBooks Online
Accounting
Integrate SugarCRM with Request Tracker (RT)Integrate SugarCRM with Request Tracker (RT)
SugarCRM
CRM (Customer Relationship Management)
Integrate Slack with Request Tracker (RT)Integrate Slack with Request Tracker (RT)
Slack
Team Chat
Integrate Google Sheets with Request Tracker (RT)Integrate Google Sheets with Request Tracker (RT)
Google Sheets
Google, Spreadsheets
Integrate Asana with Request Tracker (RT)Integrate Asana with Request Tracker (RT)
Asana
Project Management
Integrate Terminal49 with Request Tracker (RT)Integrate Terminal49 with Request Tracker (RT)
Terminal49
eCommerce
Integrate QuickBooks Online with Request Tracker (RT)Integrate QuickBooks Online with Request Tracker (RT)
QuickBooks Online
Accounting
Integrate SugarCRM with Request Tracker (RT)Integrate SugarCRM with Request Tracker (RT)
SugarCRM
CRM (Customer Relationship Management)
Integrate HubSpot with Request Tracker (RT)Integrate HubSpot with Request Tracker (RT)
HubSpot
Marketing Automation
Integrate Typeform with Request Tracker (RT)Integrate Typeform with Request Tracker (RT)
Typeform
Forms & Surveys
Integrate Tweet Hunter with Request Tracker (RT)Integrate Tweet Hunter with Request Tracker (RT)
Tweet Hunter
Social Media Marketing

Frequently Asked Questions

What is MCP?
Model Context Protocol allows your AI apps to securely interact with tools. Zapier MCP connects you to Zapier's vast ecosystem of 8,000+ integrations.
Is MCP Secure?
Yes, MCP endpoints include built-in authentication for secure, reliable connections.
How much does Zapier MCP cost?
Zapier MCP is available to all accounts. One MCP tool call uses 2 tasks from your plan's quota.
Find the right Zapier plan
Can I use Zapier MCP with any AI platform?
Zapier MCP seamlessly integrates with platforms like Cursor, Claude, or any other app that supports MCPs.
Can I build on Zapier MCP as a developer?
Absolutely! Zapier MCP lets developers bring Zapier's 30,000+ Searches and Actions into their apps.
Explore documentation
How quickly can I get started?
You can set up your MCP endpoint and start running Actions in minutes.
How can I get a higher quota?
Zapier MCP is available to all accounts. One MCP tool call uses 2 tasks from your plan's quota. You can see your task usage by logging into your Zapier MCP account, and add tasks to your plan anytime.
Explore Zapier plans
Can I use Zapier MCP with my Zapier Enterprise account?
Not out of the box. Zapier MCP doesn't currently support app and action restrictions that may be in place on an Enterprise account. If you're on an Enterprise plan and would like to use Zapier MCP, please reach out to us.