Freshservice MCP
Server Monitoring
Use Freshservice MCP to take action in your AI tools
Use Zapier Agents for a quick no-code setup, or connect to any AI environment with the Zapier MCP server.
Try in any AI platform
Supported actions
Add Notes to a Ticket
Add Private or Public notes to a Freshservice Support Ticket.
Create Ticket
Create a ticket in Freshservice for your domain.
Create Requester
Allows you to create a Requester in Freshservice for your support domain.
Request Ticket Approval
Creates a ticket approval request
API Request (Beta)
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Use Freshservice MCP with any AI assistant
Zapier Freshservice MCP lets you connect Freshservice's actions with any AI tool that supports MCP, all without managing integrations or writing glue code. It's built for developers who want flexibility without complexity.
Step 1: Generate your secure MCP URL
Get your unique, dynamic MCP server URL instantly. This endpoint securely connects your AI assistant to Zapier's vast integration network.
Step 2: Choose your Zapier Actions
Customize the specific actions your AI assistant can perform within Freshservice. Select and scope actions to align with your Freshservice workflows.
Step 3: Connect with your tool of choice
Integrate your AI Assistant seamlessly using your generated MCP endpoint, enabling your AI Assistant to execute real-world tasks securely and reliably.
Introducing the Zapier MCP integration
Why developers love Zapier MCP
- No need to build or host your own APIs
- Connect once, access 30,000+ Zapier actions
- Secure, scoped access by default
- Works across your favorite dev tools
