1.Detect issue updates
Integrate Jira Software Cloud and workflow filters to capture updated issue details and qualify records for repair sale creation.
Create repair sales orders from received service issues
Automatically capture service issue updates across Jira Software Cloud and Cin7 Core Inventory. Create and update draft repair sales orders when issue updated, status shifts, or qualifying issues matchβso you can create draft orders, update issue references, and prep billing review without manual order entry.
How this automation creates repair order records
When qualifying service issues get updated, delays can break billing workflows. This automation captures issue details and creates a draft repair sale, then updates the issue with the sale referenceβso your team can accelerate repair order processing.
Jira Software Cloudor swap with your favorite app
2.Find customer by name
Integrate Cin7 Core Inventory and customer lookup tools to map name fields and resolve the customer record for the order.
Cin7 Core Inventoryor swap with your favorite app
3.Find product by SKU
Integrate Cin7 Core Inventory and product catalog tools to map the repair product lookup and pull pricing fields.
4.Create draft repair sale
Integrate Cin7 Core Inventory and sales order tools to create a draft repair sale and capture the created sale number.
5.Update issue with sale reference
Integrate Jira Software Cloud and issue workflow tools to update the issue custom reference and transition to the next stage.
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Accelerate order fulfillment with automated order capture, status routing, and record updates
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