1.Receives expiry event payload
Integrate Webhooks by Zapier and automation logic to extract the member reference and context from the expiry payload.
When expiry event payloads hit, delayed outreach can reduce renewal rates and member retention. This automation maps webhook data to Airtable records, filters consented renewal due contacts, and sends renewal SMS reminders—so your team improves renewals without manual follow-up.
Integrate Webhooks by Zapier and automation logic to extract the member reference and context from the expiry payload.
Integrate Airtable and database lookup tools to find the member row and retrieve the normalized phone and membership status.
Integrate Filter by Zapier and qualification rules to continue only when a consented phone exists and renewal is due.
Integrate ClickSend SMS and messaging templates to send the renewal reminder to the consented number with opt-out language.
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Step 2
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Step 3
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