1.Receives cancellation payload
Integrate ReCharge and billing connectors to receive the cancelled subscription payload and to trigger downstream event mapping.
Mark canceled subscriber, record event, and update profile
Automatically monitor cancelled subscription events across ReCharge and Iterable. Create and update cancellation records when cancellation event fires, cancellation payload arrives, or cancellation reason is recorded—so you can track events, update subscriber status, and keep segmentation accurate without manual reporting.
How this automation protects accurate cancellation workflows
When cancelled subscriptions are missed, campaigns and suppressions become inaccurate and support teams get extra follow-up work. This automation receives cancellation events, tracks cancellation data, and updates subscriber profiles—so your team can keep segmentation aligned in real time.
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2.Tracks cancellation event
Integrate Iterable and event tracking tools to map subscriber contact and cancellation details into event data for analytics and segmentation.
Iterableor swap with your favorite app
3.Updates subscriber record
Integrate Iterable and customer profile systems to update the user record with cancelled status and merged profile objects.
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