1.Receives cancellation payload
Integrate Webhooks by Zapier, webhook triggers, and payload mapping to extract the submitter email and cancellation context.
Apply coupon when user cancels subscription to retain them
Automatically catch cancellation requests across Webhooks by Zapier and Stripe. Apply a configured retention coupon when cancellation arrives, so you can recover churn, keep subscriptions active, and reduce manual follow-up without reporting delays.
How this automation reduces churn with retention coupons
When cancellation requests land without a fast retention response, churn accelerates and teams waste time chasing details. This automation catches the cancellation payload and uses Stripe to find the customer, locate the active subscription, and apply a configured couponβso you can retain subscriptions instantly.
Webhooks by Zapieror swap with your favorite app
2.Finds customer by email
Integrate Stripe and customer lookup tools to search customers by email and proceed on a single or first match.
Stripeor swap with your favorite app
3.Finds active subscription
Integrate Stripe and subscription lookup tools to query subscriptions for the matched customer and continue only for active subscriptions.
4.Applies retention coupon
Integrate Stripe and subscription updates to apply the configured coupon code to the active subscription.
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Explore all subscription renewal workflows automations
Retain more recurring revenue with automated renewal reminders, payment failure follow-ups, and CRM updates
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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