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Generate and attach proposal document to sales case

Automatically monitor Salesforce new cases across proposal workflows. Create proposal documents and update Case links when proposal cases created or contact details complete or valid until dates setβ€”so you can automate sheet logging, generate docs, and close cases without manual proposal paperwork.

How this automation accelerates proposal delivery

When proposal cases are created, delays can stall quoting and decision-making. This automation finds related records and logs request rows, then generates the proposal and updates the Salesforce Case linkβ€”so your team can move faster.

  1. 1.Monitors new Case creation

    Integrate Salesforce to detect new Case records and start proposal document generation for your quoting workflow.

    Salesforceor swap with your favorite app
  2. 2.Finds related case records

    Integrate Salesforce and sales record lookups to fetch related account, contact, and proposal manager data for mapping.

    Salesforceor swap with your favorite app
  3. 3.Normalizes proposal dates

    Integrate Formatter by Zapier and date formatting tools to standardize timestamps and the valid until date for templates.

    Formatter by Zapieror swap with your favorite app
  4. 4.Adds request row to worksheet

    Integrate Google Sheets and spreadsheet mapping tools to create a new row with case, contact, and proposal details.

    Google Sheetsor swap with your favorite app
  5. 5.Posts to document generation endpoint

    Integrate Webhooks by Zapier and endpoint delivery tools to send the sheet row id and case id and receive a document URL.

    Webhooks by Zapieror swap with your favorite app
  6. 6.Populates and finalizes the template

    Integrate Google Docs and template find and replace tools to fill placeholders and finalize the proposal content.

    Google Docsor swap with your favorite app

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Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

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Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

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