1.Detect canceled or rescheduled booking
Integrate OnceHub to capture booking reference, booking page, customer email, booking time, and cancellation or reschedule reason.
When booking cancellations or reschedules occur, delays can leave pipeline stages inaccurate. This automation monitors canceled and rescheduled bookings and updates opportunities with booking metadata and reschedule reasonsβso your team can keep deal tracking current.
Integrate OnceHub to capture booking reference, booking page, customer email, booking time, and cancellation or reschedule reason.
Integrate Code by Zapier and mapping tools to map booking page text to an owning host identifier and emit a UTC timestamp.
Integrate Filter by Zapier to continue only when host id is present and booking reference exists for valid updates.
Integrate Close and CRM fields to search by customer email and attach booking reference and booking time to opportunity fields.
Integrate Close and CRM updates to find the opportunity by booking reference and set status, reason, and recorded UTC time.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.