1.Catch webhook for SMS reply
Integrate Webhooks by Zapier and data mapping tools to extract reply text and submission identifiers for downstream processing.
When an SMS opt-out webhook arrives, delays can leave deals incorrectly open and create audit gaps. This automation extracts reply payloads, finds and updates deals, and notifies supportβso you can mark losses fast and keep owners informed.
Integrate Webhooks by Zapier and data mapping tools to extract reply text and submission identifiers for downstream processing.
Integrate Pipedrive and CRM lookup workflows to find the associated deal by external ID and dedupe key.
Integrate Pipedrive and internal note workflows to set lost status and lost reason and create a timestamped deal note.
Integrate Email by Zapier and alerting tools to send an outbound notification with the webhook summary when no deal matches.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
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Rishi Shah, CEO and Co-Founder
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Allen Lai, Head of Customer Experience
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Jacob Sirrs, Marketing Operations Specialist
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