1.Catch payment or refund event
Integrate Webhooks by Zapier and webhook automation to catch event payloads and trigger downstream deal processing.
When payment and refund events land as webhooks, deals and balances can fall out of sync and sales ops must chase updates manually. This automation catches events, upserts deals in Zoho CRM, logs reconciliation in Google Sheets, and updates subscriber tags in Mailchimpβso your team has one source of truth.
Integrate Webhooks by Zapier and webhook automation to catch event payloads and trigger downstream deal processing.
Integrate Zoho CRM and CRM data lookup to search by customer email and qualify the contact record.
Integrate Zoho CRM and sales pipeline stages to create or update the deal with mapped amounts and dates.
Integrate Gmail and notification workflows to send refund alerts with customer email, amount, and deal reference.
Integrate Google Sheets and reconciliation spreadsheets to add a ledger row for transaction amounts, PSP, and product.
Integrate Mailchimp and marketing lists to add or update subscribers and apply paying client lifecycle tracking.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.