1.Detects clients from query results
Integrate MySQL and database query tools to detect new client result sets to start KYC follow-up processing.
Send localized KYC follow-up emails and log cases
Automatically monitor KYC status changes across MySQL and workflow apps. Create and update follow-ups when kyc status changes or kyc timestamp updates or review status shiftsβso you can track clients, send localized emails, and document cases without manual follow-up.
How this automation sends compliant follow-up emails and logs cases
When KYC status changes get missed during the 24 hour window, follow-up gaps can create compliance risk. This automation runs custom queries, records findings in Smartsheet, and sends localized emails through SendGridβso your team can close the loop without manual chasing.
MySQLor swap with your favorite app
2.Runs custom query for clients
Integrate MySQL and database query tools to run the custom query and return client details for tracking.
3.Adds row to tracking worksheet
Integrate Smartsheet and spreadsheet mapping tools to add client rows to a configured worksheet for case visibility.
Smartsheetor swap with your favorite app
4.Splits paths by template key
Integrate Paths by Zapier and routing rules to split records by template key and keep only qualifying matches.
Paths by Zapieror swap with your favorite app
5.Fetches localized template content
Integrate MySQL and template lookup tools to retrieve localized subject and HTML using the template key.
6.Sends localized follow-up email
Integrate SendGrid and email delivery tools to send the localized email and include a compliance safe reply address.
SendGridor swap with your favorite app
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Strengthen AML and KYC compliance with automated identity checks, document collection, and case routing
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Step 1
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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