1.Catches incoming SMS payload
Integrate Webhooks by Zapier and webhook mapping tools to receive the incoming SMS payload and map message body to structured fields.
Update contact consent status from incoming SMS replies
Automatically catch incoming SMS reply payloads across Webhooks by Zapier and compliance tools. Create and update consent records when sms replies are received, opt-in replies appear, or opt-out replies arriveβso you can update consent status, keep audits current, and block noncompliant contact without manual reporting.
How this automation protects your consent status
When incoming SMS replies land without a consistent consent update, compliance risk rises and records drift across systems. This automation catches SMS webhook payloads and extracts consent signals and then updates your Google Sheets and Zapier Tablesβso your team can keep consent accurate.
Webhooks by Zapieror swap with your favorite app
2.Extracts consent flag from message
Integrate ChatGPT (OpenAI) and extraction prompts to determine whether the message is an opt-in or opt-out and return a standardized flag.
ChatGPT (OpenAI)or swap with your favorite app
3.Normalizes sender phone to E.164
Integrate Formatter by Zapier and data cleaning to remove phone symbols and convert the sender phone to E.164 for lookups.
Formatter by Zapieror swap with your favorite app
4.Updates consent row in sheet
Integrate Google Sheets and lookup tools to match the normalized phone to your consent sheet and update the consent column.
Google Sheetsor swap with your favorite app
5.Updates or creates central record
Integrate Zapier Tables and database tools to find the record by normalized phone and update or create the matching consent status.
Zapier Tablesor swap with your favorite app
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Add incoming opt-outs to centralized compliance tracking sheet
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Add incoming opt-out submissions to central tracking sheet
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Add incoming unsubscribe webhooks to SMS blacklist table
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Explore all consent management automations
Strengthen consent management with automated preference capture, record updates, and compliance alerts
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