1.Gets case details
Integrate MyCase and case lookup tools to retrieve the updated case record and map case ID to core matter fields.
When case statuses change but records lag, matters can bill and progress with incorrect data. This automation retrieves case details, updates matter records and index flags, and moves the case folder based on close or reopen statusβso your team can keep workflows accurate without manual corrections.
Integrate MyCase and case lookup tools to retrieve the updated case record and map case ID to core matter fields.
Integrate Airtable and data mapping tools to find by Matter ID and to update matter fields and timestamps.
Integrate Zapier Tables and reporting tools to set the closed open flag and last updated timestamp for quick lookup.
Integrate Microsoft SharePoint and document library tools to move the folder to the archive path or restore it.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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