Skip to content

Update matter fee fields from payment webhooks in CRM

Automatically parse incoming payment and intake payloads across Webhooks by Zapier and Formatter by Zapier. Create and update billing fields when payment payloads arrive or matter identifiers match or installment details changeβ€”so you can refresh estimated value, admin fee cents, and installment counts without manual billing cleanup.

How this automation keeps matter billing accurate

When payment webhook fields land without matching updates, billing values can drift and matter estimates become inaccurate. This automation catches payment payloads, normalizes cents values, finds the right matter, and updates billing fieldsβ€”so your team keeps fees and estimates current.

  1. 1.Catch Hook payment payload

    Integrate Webhooks by Zapier and webhook parsing tools to extract matter identifier and payment values for billing field mapping.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Convert amounts to cents

    Integrate Formatter by Zapier and numeric formatting tools to convert amounts to cents and normalize estimated value inputs.

    Formatter by Zapieror swap with your favorite app
  3. 3.Find matching matter record

    Integrate Lawmatics and matter lookup tools to find the correct matter by identifier and prepare for billing updates.

    Lawmaticsor swap with your favorite app
  4. 4.Update matter billing fields

    Integrate Lawmatics and case management tools to write billing custom fields, installment counts, and plan flags and update the record.

    Lawmaticsor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

Related automations

  • Apps: Clio, Filter by Zapier, Formatter by Zapier, Microsoft Excel
    Swap with your favorite apps.

    Add completed hearing notes to attorney scorecard spreadsheet

    Your completed hearing tasks stay only in the practice system, leaving scorecards incomplete and delaying reporting. The workflow logs case summaries and dates recorded automatically for timely review.

  • Apps: Trello, Zapier Tables, Formatter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add completed matter rows to the assigned lawyer sheet

    Your completed Trello matter cards aren't captured in lawyer spreadsheets, causing missing invoice context. It adds a matter row to the assigned lawyer sheet so billing and reporting are ready same day.

  • Apps: Jotform Enterprise, Email by Zapier, Zoho CRM
    Swap with your favorite apps.

    Add driver intake submissions to matter records automatically

    Your driver intake submissions for potential gig-class plaintiffs sit unprocessed, delaying outreach and case setup. You capture records and start intake workflows same day.

  • Apps: Microsoft Office 365, Code by Zapier, ChatGPT (OpenAI), Trello, Google Sheets
    Swap with your favorite apps.

    Add email summaries and log entries to matter cards

    Your matter emails arrive with no summary, leaving you unable to triage requests or spot billable work. Get concise summaries attached to matter cards and logged for quick review before end-of-day.

  • Apps: ClickSend SMS, Formatter by Zapier, Actionstep, URL Shortener by Zapier, Microsoft Office 365
    Swap with your favorite apps.

    Add incoming SMS to matter and notify team

    Incoming SMS to matters arrive unlogged, leaving claims staff without sender context or a linked file. The workflow logs each SMS to the matter and alerts the claims team so they can act same day.

  • Apps: Gmail, Formatter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add labeled case emails to a matter tracking sheet

    Your labeled case emails go uncounted, leaving investigators without a quick date view and delaying follow-up. Log subjects and dates to a shared sheet so counts and review are available same day.

  • Apps: Webhooks by Zapier, Filter by Zapier, Formatter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add legal case closing rows to tracking sheet

    Your case-closing form entries often go unrecorded, leaving program coordinators without complete client histories. Capture each submission into a central sheet, giving staff accurate reports same day.

  • Apps: Clio, Filter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add litigation matters to tracking sheet for attorneys

    You lack a reliable log of new litigation matters, leaving attorneys and operations without a centralized intake list for triage and scheduling. It provides an up-to-date intake list for same-day review.

  • Apps: Clio, Formatter by Zapier, Microsoft Excel
    Swap with your favorite apps.

    Add new matter entries to your closing tracker

    You get new matters but no shared closing tracker row, so closers and billing staff miss context and deadlines. Teams get up-to-date closing records for same-day billing readiness.

  • Apps: PracticePanther Legal Software, Formatter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add new matters to the intake tracker spreadsheet

    Your firm’s new matter details often remain unrecorded, delaying intake triage and impeding billing readiness. Coordinators get searchable intake rows so they can act same day.

  • Apps: Actionstep, Airtable, Slack
    Swap with your favorite apps.

    Add new matter to central database and notify team

    Your new matter entries in the practice system often miss owner context, causing intake delays. Keep matter records synced and notify intake staff so work starts within minutes.

  • Apps: Clio, Formatter by Zapier
    Swap with your favorite apps.

    Add original close-date note to the matter record

    When matters close without preserving the original close date, your docket records lack historical context and billing is delayed. You receive a stamped matter note with the original close date same day.

  • Explore all matter management automations

    Streamline legal matter tracking with automated matter intake, deadline updates, and record routing

    View all

Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Ready to automate your workflow securely?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.