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Create or update client matter from intake webhook

Automatically catch intake payloads across Webhooks by Zapier, Airtable, and Lawmatics. Create and update when intake payload received, client email present, or membership flag includedβ€”so you can triage matters, create records, and enrich contacts without manual triage.

How this automation creates complete client matters

When an intake webhook payload arrives, delays can slow triage and outreach. This automation normalizes fields and upserts client and matter records in Airtable and Lawmaticsβ€”so your team can begin work immediately.

  1. 1.Catches intake payload

    Integrate Webhooks by Zapier and intake webhook tools to receive incoming fields and trigger downstream record building.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Normalizes incoming fields

    Integrate Formatter by Zapier and data transformation tools to format DOBs and map membership flags to standardized tags.

    Formatter by Zapieror swap with your favorite app
  3. 3.Finds or creates client record

    Integrate Airtable and contact fields tools to find by client email or create a record and return the record ID.

    Airtableor swap with your favorite app
  4. 4.Finds existing matter

    Integrate Lawmatics and matter search tools to locate an existing matter by client email and continue based on status.

    Lawmaticsor swap with your favorite app
  5. 5.Updates or creates matter and contacts

    Integrate Lawmatics and contact records tools to upsert prospect and matter fields and create missing spouse contacts.

    Lawmaticsor swap with your favorite app

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Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

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  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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