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Create new client matter from signed opportunity record

Automatically monitor opportunity stage changes to Signed across Salesforce, Google Sheets, Clio, and Gmail. Notify intake and responsible attorneys when signed opportunities need matter links, contacts require matching, or attorney mapping is missingβ€”so you can create matters, update opportunity links, and share summaries without manual paperwork.

How this automation accelerates signed matter onboarding

When opportunity stage changes to Signed, intake can get blocked by missing contact and matter setup. This automation fetches opportunity context, maps fields and defaults, then creates people and matters, links them in Salesforce, and notifies intakeβ€”so your team can onboard faster.

  1. 1.Monitors opportunity stage changes

    Integrate Salesforce and CRM workflows to fetch the signed opportunity plus related Account and Contact so you can prepare record mapping.

    Salesforceor swap with your favorite app
  2. 2.Looks up record and attorney mappings

    Integrate Google Sheets and mapping spreadsheets to lookup practice area, lead source IDs, and attorney user IDs to map values for creation.

    Google Sheetsor swap with your favorite app
  3. 3.Normalizes contact and attorney defaults

    Integrate Formatter by Zapier and data cleanup tools to create fallback email and apply a responsible attorney default to finalize inputs.

    Formatter by Zapieror swap with your favorite app
  4. 4.Finds or creates person and matter

    Integrate Clio and case management tools to find or create a person and create a matter with practice area and configured custom fields.

    Clioor swap with your favorite app
  5. 5.Updates opportunity with matter link

    Integrate Salesforce and CRM record updates to store the matter link and external case id so the opportunity stays connected.

    Salesforceor swap with your favorite app
  6. 6.Sends Gmail intake notification

    Integrate Gmail and email notification tools to send the matter link and contact summary to configured intake and attorney owners.

    Gmailor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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