Skip to content

Create case record and update CRM client profiles

Automatically route case and client IDs through Beacon-linked lookups across Sub-Zap by Zapier, Beacon, and Zapier Tables. Create and update aligned client and case records when case id submitted, client id provided, or matter code received β€”so you can create case records, classify case type, and write external IDs back without manual mismatch checking.

How this automation protects CRM client alignment

When case and client IDs need reconciliation, misaligned records can slow matter setup. This automation searches Beacon records and determines case type and writes external IDs backβ€”so your team can keep profiles aligned.

  1. 1.Starts sub-zap with mapped inputs

    Integrate Sub-Zap by Zapier and workflow variables to map case and client identifiers for creation inputs.

    Sub-Zap by Zapieror swap with your favorite app
  2. 2.Searches for client person record

    Integrate Beacon and contact enrichment tools to find the person record by client id and name and date of birth.

    Beaconor swap with your favorite app
  3. 3.Searches for case record

    Integrate Beacon and CRM record lookup tools to locate the case by case id and extract classification fields.

    Beaconor swap with your favorite app
  4. 4.Looks up matter description mapping

    Integrate Zapier Tables and data lookup tools to map truncated matter code to the configured case type code.

    Zapier Tablesor swap with your favorite app
  5. 5.Creates external case and updates Beacon

    Integrate Sub-Zap by Zapier and matter system connectors to create the client and case and update Beacon with external IDs.

    Sub-Zap by Zapieror swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

Related automations

  • Apps: Clio, Filter by Zapier, Formatter by Zapier, Microsoft Excel
    Swap with your favorite apps.

    Add completed hearing notes to attorney scorecard spreadsheet

    Your completed hearing tasks stay only in the practice system, leaving scorecards incomplete and delaying reporting. The workflow logs case summaries and dates recorded automatically for timely review.

  • Apps: Trello, Zapier Tables, Formatter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add completed matter rows to the assigned lawyer sheet

    Your completed Trello matter cards aren't captured in lawyer spreadsheets, causing missing invoice context. It adds a matter row to the assigned lawyer sheet so billing and reporting are ready same day.

  • Apps: Jotform Enterprise, Email by Zapier, Zoho CRM
    Swap with your favorite apps.

    Add driver intake submissions to matter records automatically

    Your driver intake submissions for potential gig-class plaintiffs sit unprocessed, delaying outreach and case setup. You capture records and start intake workflows same day.

  • Apps: Microsoft Office 365, Code by Zapier, ChatGPT (OpenAI), Trello, Google Sheets
    Swap with your favorite apps.

    Add email summaries and log entries to matter cards

    Your matter emails arrive with no summary, leaving you unable to triage requests or spot billable work. Get concise summaries attached to matter cards and logged for quick review before end-of-day.

  • Apps: ClickSend SMS, Formatter by Zapier, Actionstep, URL Shortener by Zapier, Microsoft Office 365
    Swap with your favorite apps.

    Add incoming SMS to matter and notify team

    Incoming SMS to matters arrive unlogged, leaving claims staff without sender context or a linked file. The workflow logs each SMS to the matter and alerts the claims team so they can act same day.

  • Apps: Gmail, Formatter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add labeled case emails to a matter tracking sheet

    Your labeled case emails go uncounted, leaving investigators without a quick date view and delaying follow-up. Log subjects and dates to a shared sheet so counts and review are available same day.

  • Apps: Webhooks by Zapier, Filter by Zapier, Formatter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add legal case closing rows to tracking sheet

    Your case-closing form entries often go unrecorded, leaving program coordinators without complete client histories. Capture each submission into a central sheet, giving staff accurate reports same day.

  • Apps: Clio, Filter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add litigation matters to tracking sheet for attorneys

    You lack a reliable log of new litigation matters, leaving attorneys and operations without a centralized intake list for triage and scheduling. It provides an up-to-date intake list for same-day review.

  • Apps: Clio, Formatter by Zapier, Microsoft Excel
    Swap with your favorite apps.

    Add new matter entries to your closing tracker

    You get new matters but no shared closing tracker row, so closers and billing staff miss context and deadlines. Teams get up-to-date closing records for same-day billing readiness.

  • Apps: PracticePanther Legal Software, Formatter by Zapier, Google Sheets
    Swap with your favorite apps.

    Add new matters to the intake tracker spreadsheet

    Your firm’s new matter details often remain unrecorded, delaying intake triage and impeding billing readiness. Coordinators get searchable intake rows so they can act same day.

  • Apps: Actionstep, Airtable, Slack
    Swap with your favorite apps.

    Add new matter to central database and notify team

    Your new matter entries in the practice system often miss owner context, causing intake delays. Keep matter records synced and notify intake staff so work starts within minutes.

  • Apps: Clio, Formatter by Zapier
    Swap with your favorite apps.

    Add original close-date note to the matter record

    When matters close without preserving the original close date, your docket records lack historical context and billing is delayed. You receive a stamped matter note with the original close date same day.

  • Explore all matter management automations

    Streamline legal matter tracking with automated matter intake, deadline updates, and record routing

    View all

Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Ready to automate your workflow securely?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.