1.Catch new matter payload
Integrate Webhooks by Zapier and mapping tools to receive the matter payload and assign reference, email, sequence key, and sender alias.
When a new matter payload arrives, delays can cause document timelines to slip and clients to wait. This automation receives the payload, looks up the checklist, branches the reminder path, and sends staged Gmail reminders with timed follow-upsβso your team can reduce manual chasing.
Integrate Webhooks by Zapier and mapping tools to receive the matter payload and assign reference, email, sequence key, and sender alias.
Integrate Zapier Tables and record lookup tools to look up by matter reference and return contact email and document checklist fields.
Integrate Paths by Zapier and routing logic to select the right reminder timing and template path based on the matter type.
Integrate Gmail and email templating tools to send the initial reminder to the contact email with checklist placeholders and BCC archiving.
Integrate Delay by Zapier and scheduling tools to wait for the configured interval and re-run the reminder sequence for follow-ups.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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