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Create intake records and case file from submissions

Automatically monitor new form submissions across Gravity Forms, Files by Zapier, Formatter by Zapier, and Clio. Create and update when intake form submits, case type is selected, or submission IDs are capturedβ€”so you can create case summary files, map case types, and add contacts to your practice CRM without manual triage.

How this automation accelerates legal intake triage with case files

When new intake form submissions come in, delays can stall triage and slow next steps. This automation captures submission details, generates a case summary file and maps case types, and then creates the contact and matter in Clioβ€”so your team can triage faster.

  1. 1.Monitor new intake form submission

    Integrate Gravity Forms and form submission tools to capture the submission payload and submission ID for each intake record.

    Gravity Formsor swap with your favorite app
  2. 2.Create case summary plain-text file

    Integrate Files by Zapier, document generation tools, and mapping fields to assemble a plain-text case summary and return a file link.

    Files By Zapieror swap with your favorite app
  3. 3.Map case type to internal code

    Integrate Formatter by Zapier, lookup tables, and data transformation to map the submitted case type to your internal case-type code with a fallback.

    Formatter by Zapieror swap with your favorite app
  4. 4.Create contact and matter with intake notes

    Integrate Clio and CRM record creation tools to create the contact and matter, attach the file link, and save the intake synopsis.

    Clioor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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