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Create case alert items from monitored emails in your inbox

Automatically monitor new email in folder messages across Microsoft Outlook and Microsoft SharePoint. Create and update case alert items when inbox messages arrive, keywords match, or monitored senders sendβ€”so you can extract summaries, filter noise, and create SharePoint items without manual copying.

How this automation streamlines legal intake alerts

When new emails land in your monitored folder, delays can slow triage and drown your team in noise. This automation converts inbox signals into cleaned summaries, filters qualifying messages, and creates SharePoint case alert itemsβ€”so your team can triage faster.

  1. 1.Monitor new emails in folder

    Integrate Microsoft Outlook and email parsing tools to watch for new folder emails and pull message details to populate alert inputs.

    Microsoft Outlookor swap with your favorite app
  2. 2.Clean and extract email content

    Integrate Formatter by Zapier and content processing tools to clean the email body and extract key timestamps or identifiers for the item.

    Formatter by Zapieror swap with your favorite app
  3. 3.Filter qualifying messages

    Integrate Filter by Zapier and rules engines to qualify messages by keywords and monitored senders to avoid creating noisy alerts.

    Filter by Zapieror swap with your favorite app
  4. 4.Create SharePoint case alert item

    Integrate Microsoft SharePoint and collaboration workflows to create an item mapping subject, body, and received date plus set triage fields.

    Microsoft SharePointor swap with your favorite app

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Sysco
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Lululemon
Barry's
Hopper
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The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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