1.Monitors new inbox messages
Integrate Gmail and email inbox tools to watch for new monitored messages and trigger dispute processing.
Extract beneficiary references and alert fraud team instantly
Automatically monitor new dispute emails across Gmail and alert fraud workflows in Slack. Create and update when beneficiary reference patterns match, messages come from eligible financial senders, or message IDs trigger unique eventsβso you can extract references, log each case, and triage faster without manual reporting.
How this automation protects your case triage
When new dispute emails arrive, delays can cost time for fraud triage and increase missed matches. This automation filters qualifying messages, extracts beneficiary references, logs them in Google Sheets, and alerts your fraud team in Slackβso your team can respond quickly.
Gmailor swap with your favorite app
2.Filters qualifying dispute messages
Integrate Zapier and rules filters to check eligibility using subject, sender, and continue only for qualifying dispute emails.
Email by Zapieror swap with your favorite app
3.Extracts beneficiary references with regex
Integrate ChatGPT (OpenAI) and regex extraction tools to scan the email body and return 16 to 20 character references.
ChatGPT (OpenAI)or swap with your favorite app
4.Creates audit log rows in Sheets
Integrate Google Sheets and reporting systems to create a new row with message identifier, references, subject, and timestamp.
Google Sheetsor swap with your favorite app
5.Alerts fraud team in Slack
Integrate Slack and team chat tools to post reference details, subject, and a snippet for rapid analyst triage.
Slackor swap with your favorite app
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