1.Detects subscription cancellations
Integrate Chargebee and billing systems to capture cancellation details and prepare a fee record when a subscription is cancelled.
Create non-return fee record for cancelled hardware now
Automatically detect hardware subscription cancellations across Chargebee and route qualifying non-payment events to accounts receivable workflows. Create non-return fee records and email billing details when cancellations occurβso you can recover fees, speed triage, and reduce manual follow-up without reporting overhead.
How this automation records non-return fee subscriptions for faster collections
When Chargebee reports subscription cancellations, missed non-return fees can delay collections. This automation filters qualifying non-payment hardware cancellations and creates fee subscriptions and emails billing alertsβso your team can recover fees without chasing exceptions.
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2.Filters non-payment hardware cancellations
Integrate Filter by Zapier and Zapier logic to continue only when the cancellation reason indicates non-payment and includes hardware items.
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3.Calculates fee start date
Integrate Formatter by Zapier and date tools to add 14 days to the cancellation timestamp and format the billing start date.
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4.Looks up item price id
Integrate Formatter by Zapier and pricing lookup tables to map the subscription currency to the configured non-return item price id.
5.Creates non-return fee subscription
Integrate Chargebee and invoicing rules to create a fee subscription with the original subscription id and mapped item price.
6.Emails billing follow-up details
Integrate Gmail and mailing lists to send billing notifications with customer and subscription references and the fee start date.
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