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Create billing follow up tasks for pending mandates

Automatically monitor new mandate records across GoCardless. Create and update billing follow-up tasks when mandate status stays awaiting authorization, customer authorization is still pending, or mandates remain unresolvedβ€”so you can triage errors, create finance tasks, and recheck status without manual follow-ups.

How this automation recovers authorization and accelerates billing follow-up

When pending mandates sit without follow-up, collections timelines slip and authorization issues go unresolved. This automation retrieves mandate details, gates only pending mandates, and updates Zoho CRM with rechecks and billing follow-up tasksβ€”so your team can resolve issues faster.

  1. 1.Monitors new mandate created

    Integrate GoCardless, mandate status tracking, and account systems to retrieve mandate details by mandate reference.

    GoCardlessor swap with your favorite app
  2. 2.Gets mandate details

    Integrate GoCardless and direct debit mandate data to retrieve mandate status and customer link for downstream steps.

    GoCardlessor swap with your favorite app
  3. 3.Filters pending authorization

    Integrate Filter by Zapier and rules logic to continue only when mandates are still awaiting customer authorization.

    Filter by Zapieror swap with your favorite app
  4. 4.Delays for 2 days

    Integrate Delay by Zapier and scheduling tools to pause for two days before the next mandate recheck.

    Delay by Zapieror swap with your favorite app
  5. 5.Rechecks mandate status

    Integrate GoCardless and customer records to request mandate status again and fetch linked customer details.

    GoCardlessor swap with your favorite app
  6. 6.Creates contact and billing task

    Integrate Zoho CRM and CRM tasks to find or create the contact and create a billing follow-up task for finance.

    Zoho CRMor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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