1.Catch incoming provisioning webhook
Integrate Webhooks by Zapier and webhook parsing tools to receive the provisioning payload and extract tenant and entitlement fields.
When provisioning webhooks arrive but feature flags stay outdated, entitlement mismatches can disrupt onboarding. This automation monitors provisioning payloads, filters and updates Salesforce accounts, and posts Slack alertsβso your team keeps access rules accurate.
Integrate Webhooks by Zapier and webhook parsing tools to receive the provisioning payload and extract tenant and entitlement fields.
Integrate Filter by Zapier and rules logic to continue only for paid plan events and tenants that are not excluded.
Integrate Salesforce and CRM lookup tools to search Account records by tenant identifier and halt when no match is found.
Integrate Paths by Zapier and tier routing logic to branch by mailbox type and model and select the right update path.
Integrate Salesforce and CRM record updates to set account feature flag fields based on the selected tier path.
Integrate Slack and team messaging to post channel messages when updates miss or fail, with tenant and mailbox details.
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Step 2
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Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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