1.Creates a new forum topic
Integrate Invision Community and community moderation workflows to watch for new forum topics that need review.
Send new forum topics to your team channel
Automatically monitor new forum topic created events across Invision Community and Discord. Get instant alerts when topic created, topic approved, or new posts publishedβso you can share context, speed up triage, and brief moderators without manual copying details.
How this automation accelerates your moderation response
When new forum topic created events happen, delayed triage can slow down community support. This automation filters topics and sends Discord channel messages with full contextβso your team can respond faster to the right threads.
Invision Communityor swap with your favorite app
2.Filters qualifying topics
Integrate Filter by Zapier and workflow conditions to exclude hidden drafts and system posts before messaging.
Filter by Zapieror swap with your favorite app
3.Sends channel message
Integrate Discord and team communication tools to post topic title, author, forum label, link, and first-post excerpt for triage.
Discordor swap with your favorite app
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Trusted by 3.4 million companies
Related automations
- Apps: Webhooks by Zapier, Filter by Zapier, DiscordSwap with your favorite apps.
Archive and lock resolved support threads across channels
Unclosed community support threads let customers post after resolution, causing confusion and extra agent work. Locked and archived threads show final state to moderators within minutes.
- Apps: Webhooks by Zapier, Filter by Zapier, Mighty Networks, SlackSwap with your favorite apps.
Ban flagged community members and notify team immediately
Your community's webhook reports can leave harmful accounts active, risking member safety. Ban flagged members automatically so the community is protected within minutes.
- Apps: Google Sheets, Filter by Zapier, CircleSwap with your favorite apps.
Create community post from approved sheet entries instantly
You keep approved KB rows in a spreadsheet, but many never get published, leaving clients without guidance. Publishing them automatically posts content for clients the same day.
- Apps: VideoAsk, Zapier Tables, Code by Zapier, CircleSwap with your favorite apps.
Create community post from video response with transcript
Your video responses arrive without a public post, leaving member feedback unseen and moderation delayed. Publish the response as a topic with transcript so members see updates same day.
- Apps: Circle, Google SheetsSwap with your favorite apps.
Create community post rows for support team tracking
Your community topics arrive untracked, leaving member reports and feature requests scattered across threads. Capture each topic into a shared sheet for faster triage and same-day context for support.
- Apps: Email by Zapier, Formatter by Zapier, Filter by Zapier, Slack, AsanaSwap with your favorite apps.
Create moderation task from forum email and notify team
Your forum moderation emails contain cluttered text and missing context, slowing moderator triage. Tasks with extracted links and snippets let coordinators triage posts same day.
- Apps: Gainsight Customer Communities, Filter by Zapier, Formatter by Zapier, Paths by Zapier, Delay by ZapierSwap with your favorite apps.
Create moderator follow-up replies for unanswered community questions
Your community questions tagged for nudges remain unanswered, leaving authors unsure and threads unclosed. It posts a moderator follow-up to prompt confirmation and removes temp reply after 21 days.
- Apps: Circle, Filter by Zapier, Formatter by Zapier, monday.comSwap with your favorite apps.
Create triage item from new community comments for moderators
Your community comments aren't tracked centrally, so moderators miss follow-ups and thread context. Capture and clean comments into a board for triage so tasks are visible same day.
- Apps: Webhooks by Zapier, Formatter by Zapier, Asana, NotionSwap with your favorite apps.
Create triage task from forum posts for moderation
Your forum posts arrive without a triage path, leaving moderators without context to prioritize issues. Receive review-ready tasks so moderators can act faster and resolve posts within SLA windows.
- Apps: Circle, ChatGPT (OpenAI), Zapier Tables, Email by ZapierSwap with your favorite apps.
Create welcome reply and moderation record for posts
Your community introductions go unacknowledged and untracked, making moderator work manual and slowing onboarding. It drafts a friendly reply and logs draft for review so members are welcomed same day.
- Apps: Mighty Networks, Formatter by Zapier, AirtableSwap with your favorite apps.
Log new community posts to a central database
Community posts arrive uncatalogued, leaving moderators without an audit trail or reuse context. Capture each post to a central record so teams can act same day.
- Apps: Formatter by Zapier, Filter by Zapier, SendGrid, Twilio, NotionSwap with your favorite apps.
Mark contacts as banned from flagged community submissions
Your membership submissions sometimes include flagged names that must be blocked quickly to protect the community. It updates contact status to Banned and alerts moderators for same-day action.
- View all
Explore all community forum moderation automations
Protect community health with automated post triage, escalation routing, and moderation alerts
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Ready to automate your workflow securely?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.