1.Monitor new inbox email matching
Integrate Gmail, inbox monitoring tools, and email routing rules to detect new inquiry messages.
Create auto info reply for general inquiry emails
Automatically monitor new inquiry emails across Gmail and filter them for qualifying general-info requests. Instantly create reply messages when SEND decisions are returned, so you can speed up answers, reduce inbox backlog, and avoid manual follow-up without manual replying.
How this automation sends helpful replies fast
When new general-info emails land in the inbox, delays can frustrate prospects and create extra triage work. This automation monitors incoming messages, classifies whether to SEND, applies a short delay, and sends a templated Gmail replyβso your team responds quickly.
Gmailor swap with your favorite app
2.Filters for qualifying general info
Integrate Filter by Zapier, subject parsing, and message rules to continue only for qualifying requests.
Filter by Zapieror swap with your favorite app
3.Classifies email for SEND or SKIP
Integrate AI by Zapier, AI prompting, and classification logic to map message text to a SEND or SKIP decision.
AI by Zapieror swap with your favorite app
4.Stops when decision is SKIP
Integrate Filter by Zapier and decision checks to continue only when the AI output contains SEND.
5.Delays reply by one minute
Integrate Delay by Zapier, timing controls, and inbox wait windows to pause before sending a reply.
Delay by Zapieror swap with your favorite app
6.Sends templated reply to sender
Integrate Gmail and templated message building to send a threaded HTML reply with helpful links.
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Explore all automated response management automations
Accelerate customer replies with automated message routing, AI drafting, and escalation alerts
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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Allen Lai, Head of Customer Experience
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