1.Detect new service-request email
Integrate Gmail and email filtering tools to detect matching inbound service-request emails for claim parsing.
Send parsed service inquiry emails to dispatch team
Automatically parse service-request emails across Gmail and dispatch systems. Send internal dispatch emails or duplicate updates when service-request emails arrive, claim identifiers appear, or timestamps shift—so you can route details, prevent duplicate tickets, and notify dispatch without manual triage.
How this automation routes service inquiries to dispatch faster
When service-request emails arrive without structured context, dispatch teams spend extra time sorting messages and verifying details. This automation parses claim identifiers and timestamps, checks for duplicates, and sends dispatch email notifications—so your team can respond faster.
Gmailor swap with your favorite app
2.Run Python to parse claim data
Integrate Code by Zapier and parsing tools to extract claim number and convert received timestamps into local time.
Code by Zapieror swap with your favorite app
3.Find record by claim number
Integrate Zapier Tables and lookup tools to search by parsed claim number and return match status and record ID.
Zapier Tablesor swap with your favorite app
4.Create new record when unmatched
Integrate Zapier Tables and record-mapping tools to create a new entry and map fields including attachments and times.
5.Parse PDF fields for email content
Integrate PDF.co and document parsing tools to process the attachment URL and produce temporary parsed outputs.
PDF.coor swap with your favorite app
6.Send dispatch email to inbox
Integrate Gmail and notification templates to send a new job email or a duplicate update to your dispatch inbox.
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