1.Detect new email matching search
Integrate Gmail and email monitoring tools to watch for new messages that match your configured search query and subject phrase.
Send matched support emails into team chat for triage
Automatically monitor Gmail inbox for new email matching search across Gmail. Get instant triage messages when subject phrases match, emails contain the configured phrase, or new messages arrive—so you can post to team chat, reduce manual inbox triage, and keep confirmations moving without manual inbox triage.
How this automation speeds up email triage for your team
When matching support emails sit in inboxes, confirmation requests slow down response time. This automation monitors Gmail matches, filters qualifying messages, and posts email content to Chatwork—so your team can triage faster.
Gmailor swap with your favorite app
2.Filter for qualifying matches
Integrate Filter by Zapier and inbox rules to stop processing unless the email subject or body contains the configured phrase.
Filter by Zapieror swap with your favorite app
3.Post triage message to team room
Integrate Chatwork and team chat tools to send the email subject as a message prefix and the plain text body into chat.
Chatworkor swap with your favorite app
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Explore all email-to-ticket conversion automations
Convert support emails into trackable tickets with automated ticket creation, priority routing, and record updates
Set up in minutes
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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