1.Detect new support email
Integrate Gmail, email routing tools, and label management to capture subject and sender context for new support emails to trigger downstream chat alerts
Post support email alerts into your team chat
Automatically monitor inbound support emails across Gmail and route them to Chatwork team rooms. Automatically notify agents when support label matches, priority keywords appear, or attachments come in—so you can triage in chat, label processed messages, and reduce duplicate follow-up without manual reporting.
How this automation alerts your team faster
When new support emails arrive without an instant handoff, response times slip and agents miss key context. This automation monitors Gmail labels and posts message details in Chatwork while marking emails processed—so your team triages faster without chasing inbox updates.
Gmailor swap with your favorite app
2.Send message to team room
Integrate Chatwork and team chat rooms to send the email subject, body, and sender fields to message your team for fast triage
Chatworkor swap with your favorite app
3.Add processed label to email
Integrate Gmail and email label management to assign a processed label to prevent duplicate posts and keep your queue clean
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Explore all email-to-ticket conversion automations
Convert support emails into trackable tickets with automated ticket creation, priority routing, and record updates
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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