1.Monitors new alert emails
Integrate Gmail and inbox filtering to detect new alarm emails and capture raw alarm text and received timestamps.
Create incident records from temp alarm emails for support
Automatically map temperature alarm emails from Gmail across Formatter by Zapier, Zapier Tables, and 2Chat (WhatsApp). Extract alarm details, create or match incident records, and notify escalation when severity thresholds are met—so you can stop manual parsing and triage sensor problems faster.
How this automation creates incident records faster
When new temperature alarm emails arrive, delays can stall sensor triage and leave incidents untracked. This automation monitors inbox alerts, extracts device details, creates or matches incident records, and notifies escalation—so your team can respond fast.
Gmailor swap with your favorite app
2.Extracts and normalizes alarm text
Integrate Formatter by Zapier and text parsing to extract and normalize device identifiers and inline alarm times from email bodies.
Formatter by Zapieror swap with your favorite app
3.Parses alarm details in sub-zap
Integrate Sub-Zap by Zapier and reusable parsing rules to return structured fields like alarm time, alarm type, and department.
Sub-Zap by Zapieror swap with your favorite app
4.Finds or creates incident record
Integrate Zapier Tables and database matching to search by device id and alarm type, or create a new incident record.
Zapier Tablesor swap with your favorite app
5.Sends incident summary message
Integrate 2Chat (WhatsApp) and team messaging tools to notify a group with summary fields from the incident record.
2Chator swap with your favorite app
6.Triggers critical severity escalation
Integrate PushCallMe and call escalation workflows to trigger an urgent call when alarm severity requires immediate action.
PushCallMeor swap with your favorite app
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Step 1
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Define the trigger
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