1.Captures DKIM form submission
Integrate Act-On and form capture tools to map the submission payload to ticket fields.
Create DKIM request ticket from account setup forms
Automatically monitor DKIM and account setup form submissions across Act-On and create requester context in Zendesk. Create and update DKIM tickets when DKIM form submissions arrive, submitted domains change, or DNS record text appears—so you can create tickets, add domain details, and route requests without manual ticketing.
How this automation creates DKIM request tickets
When DKIM account setup forms are submitted, engineers lose time chasing domain context and DNS record text. This automation converts submissions into Zendesk tickets and applies assignment or tags—so your team can provision and validate records faster.
Act-Onor swap with your favorite app
2.Creates Zendesk ticket
Integrate Zendesk and ticketing workflows to create a DKIM request ticket from mapped requester and domain details.
Zendeskor swap with your favorite app
3.Sets assignment or tag
Integrate Zendesk and SLA routing tags to set assignment or add internal tags for delivery group handling.
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