1.Detect voided or uncollectible invoice event
Integrate Stripe and billing event tracking to catch invoice.voided and invoice.marked_uncollectible and pass invoice reference into the flow.
Update collection ticket and alert team on voided invoices
Automatically monitor Stripe invoice events across billing and support tools. Create and update when void statuses or uncollectible statuses triggerβso you can update ticket stages, post billing alerts, and link related cases without manual triage.
How this automation updates your void-resolution tickets
When voided or uncollectible invoices arrive, billing and support teams can miss the right next step and delays follow. This automation monitors Stripe invoice events, finds matching HubSpot tickets and updates stages, and posts Slack alertsβso your team can resolve cases faster.
Stripeor swap with your favorite app
2.Search tickets by invoice reference
Integrate HubSpot and ticket search tools to find a matching ticket by invoice reference and map it into the flow.
HubSpotor swap with your favorite app
3.Route to voided invoice path
Integrate Zapier and conditional routing to continue only when the invoice has a void status for the voided branch.
Filter by Zapieror swap with your favorite app
4.Update ticket stage to voided
Integrate HubSpot and CRM workflow tools to update the matched ticket id, pipeline, and stage for voided invoices.
5.Route to uncollectible invoice path
Integrate Zapier and conditional routing to continue only when the invoice has an uncollectible status for the alerts branch.
6.Send channel message to team
Integrate Slack and collaboration tools to post the invoice reference, a payment link placeholder, and the related ticket link.
Slackor swap with your favorite app
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