1.Detects new appointment
Integrate Acuity Scheduling and booking intake tools to pull the new appointment payload and intake answers for routing.
Route new support bookings to the right team inboxes
Automatically detect new appointments in Acuity Scheduling and filter routing logic across Zapier tools and Gmail inboxes. Send contextual emails when bookings match configured calendars or appointment categoriesβso you can route tickets, format subjects, and deliver intake notes without manual triage work.
How this automation routes the right support tickets
When new appointments come in without consistent routing, requests can stall in the wrong inbox. This automation detects booking payloads, filters by calendar and category, formats dates, and sends contextual Gmail messagesβso your team triages faster.
Acuity Schedulingor swap with your favorite app
2.Applies calendar filters
Integrate Filter by Zapier and routing rules to continue only for configured calendars and categories, and stop excluded bookings.
Filter by Zapieror swap with your favorite app
3.Formats date and time
Integrate Formatter by Zapier and analytics tools to convert appointment datetime into a formatted subject-ready date string.
Formatter by Zapieror swap with your favorite app
4.Sends inbox message
Integrate Gmail and helpdesk inbox tools to email the right team inbox with client details, subject, date, and intake notes.
Gmailor swap with your favorite app
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