1.Detects new inbound SMS
Integrate Zadarma to monitor new inbound SMS so you can route messages with sender context.
Route incoming SMS to the right team channels
Automatically route new inbound SMS across Zadarma, Mattermost, and Telegram. Automatically route messages by recipient number—when sender context arrives, routing matches, or fallback triggers—so you can post into the right channels, notify team chats, and capture sender details without manual triage.
How this automation routes incoming SMS to the right team channels
When new inbound SMS arrives, delays can stall triage and slow customer response. This automation branches recipient-based routing paths, posts sender context to Mattermost, and sends messages to Telegram—so your team can respond faster.
Zadarmaor swap with your favorite app
2.Branches by recipient number
Integrate Paths by Zapier to branch on recipient number and continue only for matching routing groups.
Paths by Zapieror swap with your favorite app
3.Posts message to Mattermost
Integrate Mattermost to post sender and message text into the target team channel as a bot user.
Mattermostor swap with your favorite app
4.Sends message to Telegram
Integrate Telegram to send sender and message text to the target chat ID for group notifications.
Telegramor swap with your favorite app
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