1.Monitors board item column updates
Integrate monday.com, board item changes, and SLA column signals to catch the updated value and pass item details for recalculation.
Recalculate and set SLA dates for issue items
Automatically monitor updated column values across monday.com boards. Recalculate and set SLA due dates when configured column changes, severity status updates, or board item editsβso you can compute first response dates, update resolution dates, and keep SLA timers accurate without manual SLA recalculations.
How this automation preserves your SLA due dates
When updated column value on a board, delays can break first response and resolution commitments. This automation recalculates due dates and updates monday.com fieldsβso your team can keep SLAs accurate without manual recalculation.
monday.comor swap with your favorite app
2.Stops non qualifying recalculations
Integrate Filter by Zapier and workflow rules to continue only for configured records that request a due date recalculation.
Filter by Zapieror swap with your favorite app
3.Computes business-hour due dates
Integrate Code by Zapier and JavaScript to compute first response and resolution ISO dates from created time and severity.
Code by Zapieror swap with your favorite app
4.Updates SLA due date columns
Integrate monday.com and SLA column fields to change multiple column values with computed first response and resolution dates.
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