1.Catch inbound webhook payload
Integrate Webhooks by Zapier to receive inbound payloads and capture source user identifiers to map to Airship named IDs.
Trigger dormant customer push event for fleet engagement
Automatically capture inbound webhook user identifiers across Webhooks by Zapier, Filter by Zapier, and Airship. Create a dormant push re-engagement event when webhook payload arrives or user identifier is valid or a dormant event request is detectedβso you can launch campaigns and skip manual ID checks and event setup without manual reporting.
How this automation creates your dormant re-engagement events
When inbound webhook data arrives with missing or invalid identifiers, dormant outreach gets delayed and re-engagement timing slips. This automation captures user identifiers, filters qualifying records, and creates a 90-day dormant Airship eventβso your team can trigger push outreach faster.
Webhooks by Zapieror swap with your favorite app
2.Filter valid identifier records
Integrate Filter by Zapier to continue only for valid identifiers and to block duplicates or empty IDs before event creation.
Filter by Zapieror swap with your favorite app
3.Create custom dormant event
Integrate Airship to create the 90-day dormant event by mapping named user id and adding minimal event metadata.
Airor swap with your favorite app
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Step 1
Connect your tools
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Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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