Skip to content

Send welcome and onboarding emails to new subscribers

Automatically monitor new customer subscription events across Stripe and trigger onboarding email delivery through Microsoft Outlook. Send an immediate welcome email, follow up with a timed referral offer, and deliver HTML tips so customers complete setup and start receiving leads without manual scheduling.

How this automation sequences your onboarding follow-through

When new customer subscription happens, delayed welcome and onboarding messages can slow setup and reduce early engagement. This automation sends welcome emails and timed referral offers and delivers HTML tipsβ€”so your team can guide customers to completion without scheduling work.

  1. 1.Detect new customer subscription

    Integrate Stripe to detect new customer subscription events and start the welcome sequence for each subscriber.

    Stripeor swap with your favorite app
  2. 2.Send immediate welcome email

    Integrate Microsoft Outlook and email sending tools to send immediate welcome messages to each new subscriber.

    Microsoft Outlookor swap with your favorite app
  3. 3.Delay for 3 hours

    Integrate Delay by Zapier and timing tools to pause the flow for a 3-hour follow-up window before outreach.

    Delay by Zapieror swap with your favorite app
  4. 4.Send referral offer email

    Integrate Microsoft Outlook and email template tools to deliver a referral offer with a clear reply path.

    Microsoft Outlookor swap with your favorite app
  5. 5.Delay for 1 day

    Integrate Delay by Zapier and timing tools to wait 1 day for initial setup actions to complete.

    Delay by Zapieror swap with your favorite app
  6. 6.Send HTML tips email

    Integrate Microsoft Outlook and onboarding document tools to send HTML tips and next-step links for setup.

    Microsoft Outlookor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

Related automations

  • Apps: Lemon Squeezy, Filter by Zapier, Formatter by Zapier, Kit
    Swap with your favorite apps.

    Add and tag template buyers into welcome sequence

    Your template purchases arrive without tagging or enrollment, leaving buyers untracked and onboarding delayed. Add and tag buyers into your welcome sequence so they get onboarding resources same day.

  • Apps: Zapier Tables, Filter by Zapier, Shopify, Gmail
    Swap with your favorite apps.

    Add approved ambassadors to customer list, send welcome

    Your ambassador approvals often go unprocessed, leaving creators without onboarding context. They are added to your customer list and sent a welcome email so work can start same day.

  • Apps: monday.com, Delay by Zapier, Formatter by Zapier, Webhooks by Zapier
    Swap with your favorite apps.

    Add a welcome timeline note to new contacts

    When new contact entries arrive without onboarding notes, follow-ups stall and handoffs become confusing. It adds a standard welcome timeline note so you and your team have clear next steps same day.

  • Apps: Calendly, Delay by Zapier, Kit
    Swap with your favorite apps.

    Add booked attendees to your welcome email list

    Calendly bookings arrive without subscriber tags or source, leaving campaign managers without attendee context. Add or update subscribers automatically so attendees enter the welcome series same day.

  • Apps: ThriveCart, Kit, WishList Member
    Swap with your favorite apps.

    Add bump purchasers to membership and tag list

    Your bump purchases aren't creating members or applying tags, so buyers miss access and welcome emails. Add buyers to membership and tag them for immediate onboarding within minutes.

  • Apps: WooCommerce, Filter by Zapier, ActiveCampaign
    Swap with your favorite apps.

    Add certification buyers into onboarding list for support

    You lose onboarding momentum when certification purchases aren't added to contact lists, causing manual lookup. It adds buyers to your onboarding list so support can begin outreach same day.

  • Apps: Manychat, Kit
    Swap with your favorite apps.

    Add chat opt-ins to onboarding email sequences for customers

    Your chat opt-ins without sequence assignment delay onboarding and leave customers unengaged. They are added to onboarding sequences immediately, ensuring welcome content arrives within minutes.

  • Apps: PostHog, Filter by Zapier, EmailOctopus
    Swap with your favorite apps.

    Add completed onboarding users to welcome mailing list

    Your onboarding completions aren't routed to a communications list, delaying new-hire orientation and paperwork. Add them to a welcome mailing list so HR can send materials before the first week.

  • Apps: PostgreSQL, Resend, Delay by Zapier
    Swap with your favorite apps.

    Add confirmed signups to welcome audience and send series

    Your confirmed signups sit unprocessed, delaying welcome messages and slowing activation. Add them to a welcome audience and send the first message so users receive onboarding within minutes.

  • Apps: Webhooks by Zapier, Filter by Zapier, Formatter by Zapier, Dotdigital, Code by Zapier
    Swap with your favorite apps.

    Add consented quiz respondents to welcome journey and email

    Your quiz leads without consent handling leave campaign lists incomplete and delay onboarding. Enrolled contacts get a welcome email and program placement, letting campaign managers act same day.

  • Apps: Skool, Kit
    Swap with your favorite apps.

    Add course signups to welcome email sequence for learners

    Your community form responses for course signups miss onboarding context and delay outreach. They join the right welcome sequence so coordinators can begin nurture the same day.

  • Apps: Skool, Formatter by Zapier, Filter by Zapier, Kit
    Swap with your favorite apps.

    Add course signups to welcome email sequence for members

    Your course signups often miss the onboarding sequence, leaving new members uninformed about materials and schedules. You deliver timely welcome content and resources within minutes.

  • Explore all customer welcome sequences automations

    Launch stronger customer onboarding with automated welcome emails, customer routing, and follow-up triggers

    View all

Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Ready to automate your workflow securely?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.