1.Captures new customer event
Integrate Stripe (Legacy) and billing webhooks to capture the new customer event to trigger personalized onboarding.
Send personalized welcome email for new paying customers
Automatically monitor new customer created events across Stripe (Legacy) and Gmail. Send welcome emails when new customer created, plan activates, or payment postsβso you can deliver access instructions, personalize next steps, and set reply handling without manual outreach.
How this automation accelerates your welcome onboarding
When a new paying customer is created and onboarding is delayed, early activation can stall. This automation captures the customer event, sends a tailored welcome email with access instructions, and adds reply routingβso your team delivers next steps faster.
Stripe (Legacy)or swap with your favorite app
2.Sends personalized welcome email
Integrate Gmail and email templates to send a customized welcome email with access instructions to the customer.
Gmailor swap with your favorite app
3.Adds BCC and sets reply-to
Integrate Gmail and email routing to add BCC and set reply-to so support replies reach the right contact.
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Explore all customer welcome sequences automations
Launch stronger customer onboarding with automated welcome emails, customer routing, and follow-up triggers
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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