1.Catch Hook incoming POST
Integrate Webhooks by Zapier and webhook delivery to receive payloads and extract core submission data for downstream mapping.
Send personalized onboarding emails to incoming leads
Automatically monitor incoming POST onboarding intake payloads across Webhooks by Zapier, Formatter by Zapier, and Gmail. Send onboarding emails when payload arrives, submission fields map, or hook request completesβso you can format email bodies, deliver personalized messages, and route reply-to without manual follow-up.
How this automation accelerates your welcome outreach
When incoming POST payload lands in Webhooks by Zapier, welcome outreach can get delayed and lead engagement drops. This automation captures webhook data, formats the email content, and sends Gmail messagesβso your team can engage new clients instantly.
Webhooks by Zapieror swap with your favorite app
2.Format HTML email content
Integrate Formatter by Zapier and HTML tools to clean or concatenate fields and map webhook data into an email-safe body.
Formatter by Zapieror swap with your favorite app
3.Send onboarding email
Integrate Gmail and email routing tools to send a personalized message, set the From name, and route the reply-to.
Gmailor swap with your favorite app
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Explore all customer welcome sequences automations
Launch stronger customer onboarding with automated welcome emails, customer routing, and follow-up triggers
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
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