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Send 30-day onboarding email to new product users

Automatically detect qualifying users created 30 days ago and run onboarding checks across MySQL and ConnectWise Manage. Send a 30-day welcome email and update onboarding fieldsβ€”so you can set onboarding dates, personalize greetings, and notify users without manual onboarding lists.

How this automation schedules onboarding at scale

When the daily schedule runs and users are created 30 days ago, delays can stall training and activation. This automation queries qualifying users, updates onboarding fields, and sends tailored 30-day welcome emailsβ€”so your team can keep onboarding moving.

  1. 1.Runs daily onboarding schedule

    Integrate schedule triggers to detect the daily run time and kick off onboarding processing.

    Schedule by Zapieror swap with your favorite app
  2. 2.Queries qualifying user IDs

    Integrate MySQL and database tools to return qualifying user IDs for onboarding outreach.

    MySQLor swap with your favorite app
  3. 3.Iterates each user ID

    Integrate Looping by Zapier and lookup helpers to find each user row by ID and prepare email details.

    Looping by Zapieror swap with your favorite app
  4. 4.Splits full name for greeting

    Integrate Formatter by Zapier and personalization rules to extract first names for tailored email greetings.

    Formatter by Zapieror swap with your favorite app
  5. 5.Finds contact by email

    Integrate ConnectWise Manage and CRM lookups to search contacts by email and continue only when found.

    ConnectWise Manageor swap with your favorite app
  6. 6.Patches onboarding custom field

    Integrate Webhooks by Zapier and CRM fields to set the configured onboarding custom field using the account date.

    Webhooks by Zapieror swap with your favorite app

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Calendly
Okta
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Allstate
Airbnb
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Lyft
Webflow
Canva
Sysco
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Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
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The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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